GoraBuy — Privacy Policy

At GoraBuy, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile app, website, and related services (collectively, the “Services”). By using GoraBuy, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our Services (food ordering and delivery).

a. Personal Information

Name
Email address
Phone number
Delivery address and location details
Payment information (processed via third-party payment providers)

b. Usage & Device Information

Device details (model, OS, unique IDs)
App usage data (order history, pages/features used)
Location data (with your permission, to enable delivery)

c. Cookies & Tracking

We and our partners may use cookies and similar technologies for analytics, personalization, and improving the user experience.

2. How We Use Your Information

Process and deliver your food orders.
Communicate about orders, account, and support.
Personalize recommendations (restaurants, offers).
Improve app performance, security, and features.
Detect and prevent fraud and abuse.
Comply with legal obligations.

3. How We Share Your Information

We will not sell your personal information. We may share data for the following purposes:

Restaurants & Delivery Partners: to fulfill orders (delivery address, order details).
Payment Processors: to securely process transactions.
Service Providers: cloud hosting, analytics, customer support tools.
Legal Reasons: when required by law or to protect rights and safety.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure — absolute security cannot be guaranteed.

5. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us using the details below.

6. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected a child's information, we will take steps to delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. We encourage you to review this policy periodically.